IFB Industries — Top loading washing machine stopped working in just 2 months

This is one of the worst quality services I have ever faced, I am a big fan of IFB appliances and have been using it for the past 8+ years. But this time my experience was a bit different.

I bought a top load 7 KG washing machine in the month of Oct 2024, It hardly works perfectly for a week. After that I have registered 3 complaints and all three engineers have explained to me different, different issues but till today my issue is the same.
Following are the issue:
1. Machine stopped taking water in the middle.
2. There is a chu-chu sound in the machine while washing. seems this sound coming from the motor belt.
3. Though the capacity of the machine is 7 KG, if I put a bedsheet alone, it stopped working.
4. Sometimes It doesn't work with 3-4 pairs of child clothes. 30 % tub fill.

Within 2 months of purchase, all major parts of my machine had been unscrewed. Can I expect any help from here?
Was this information helpful?
No (0)
Yes (0)
IFB Industries customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6900
    Pending
    0
    Resolved
    5640
    IFB Industries Phone
    +91 88 5376 9434
    1 860 425 5678
    +91 33 3048 9299
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information