IFB — Threatening,cheating and not giving service by Enigma Enterprises, Pune

Address:

Pune, Maharashtra

Please refer my complaint No. 14640024 dated 6/1/2015 and 14648451 dt. 7/1/15 Please read below mentioned points carefully. IFB technician Mr. Suraj Singh Phone no. [protected] visted side on 13/1/15 and 17/1/15.Attended problem but still machines are defective 1) IFB techniciansare not qualified. 2) After sale service is pathetic 3) IFB technician give quotation of the good parts and not of defective parts 4) After changing the part he accepted mistake and says that part which is replaced is not defective but some other part is defective. 5) Again he sends the correct quotation 6)This process took too much time. 7) The cheque was ready of wrong parts as per quotation. Now we cancelled the the cheque make the new cheque and sent for signature to corporate office Bengalore. 8) Now IFB technician says I will remove the parts if you not give payment on the spot. 9) After 4 to 5 days he calls and say I am coming to remove the parts. 10) I requested him that do not worry about payment The delay hapend because of your wrong quotation and your wrong service and not having technical knowkledge 11) He says next time I will see how you get our service.. 12)Corrected cheque of Enigma is ready on 27/1/2015 But he did not pick up the phone. 13) Yesterday on 30/1/2015 Mr. Suraj from IFB – Enigma Pune cameto site and collected cheque. He do not accept that machine is not workingproperly which he has repared on 13/1/2015. Please send someone technical person to resolve issue