Hi
I raised complaint with ifb for washing machine not working all of a sudden. Ticket number: [protected].
Name: balaajee, registered mobile number with ifb: [protected]
Date of complaint: 17 jan 2019
Though the machine is still under warranty, the person who came for service said, the mother board was damaged coz a rat has bitten the wires. So it would not be covered under warranty. So he asked for 4500 for mother board replacement. And then he came after 1 week for mother board replacement.
This time he has asked for 4800. When my wife asked, why 4500 became 4800, he said, he already told 4800 only... After replacing the mother board.. He has taken the old motherboard along with him... When my wife asked, he said they need the old motherboard for proof and that is the company policy..
We paid for the first mother board.. And it was purchased from my hard earned money.. He did not replace that with new mother board for free.. We have again paid 4800 for the replaced mother board..in that case.. Why he has taken the old motherboard along with him? Was this information helpful? | 
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