As fastag app the kyc needs to be before 14.12.2020 to continue using my fastag. But my last recharge was on 28.11.2021 for vehicle no. JH02AP6783. Now I am unable to recharge my fastag despite the same been uploaded on the portal. I need to travel on 27.12.2021 crossing your toll plaza. Why shall I pay more when I am ready to recharge my fastag and also uploaded in your portal. I serve the nation by way of a bank employee in a PSU, we never block the transaction stating KYC not been updated.
Now my issue is I have uploaded kyc and is due for verification from the portal. I should be allowed to recharge my fastag so that I can travel Hassel free by fastag. Was this information helpful? | 
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