I'm Complaining About Teleperformance Company — i'm complaining about the salary issue facing by agents due to covid-19 global crisis

Address:

Bestech business tower, Phase 11 mohali, Chandigarh

I am writing this email regrading the salary issue. I am an employee of teleperformance having employee id tpm522879 working in flipkart process at bestech business tower, phase 11 mohali. I am writing this regarding the salary issue of this month that our attendance was being marked as unplanned leaves forcefully. On the behalf of my batch (Fkm78), i am writing this to get help from you because we are not getting any update. As i am working with a well known reputated company whose motive is "each interaction matters". At this crucial time, when the whole nation is affected due to covid-19, company is marking our attendance as unplanned leaves. As our training had already been completed and also we had completed our final mock certification as well.in bpo industry, where all the revenue is generated by advisors only, at this time the advisors are affected financially where most of the advisors are staying away from their home. Not everyone works for his own, few are having the responsibility of their families too. So keeping all this in mind the company have to take care of their employees at this crucial time. M sending you this with hope of help, please help us asap in this regard. I will be very thankful to you. While having a word with my hr. Madhu, she clearly said that the company can't provide you the salary as they are unable to put their trust on us. She made this thing clear that you can ran away after getting the salary and that's the only reason for what they are marking our attendance as unplanned leaves. Or our trainer told us that for 31st march your attendence will be mark as (Present) but when me or my batch mates check their attendence in myhr it showing not verified from 25-3-20 to 31-3-20 or from 1st april in myhr our attendence marked as supl we asked from our trainer about this she said wait i will tell you or she told us about it after 2-3 days when we asked again she said it means sensation unplanned leaves. Is it correct?.. Or one of our batchmate dropped msg in group will we get salary of this month she replied 'no` or after few minute se deleted the msgs. If she is aware about supl then why she was miss-guiding us from last 20 days.. Also raised this issue with my hr team but they said that from the 23 of march onward to till your training start agains you are upaid to that days. I don't know what actually is going on how much days it takes to keep the training run beacause our training starts on 19 of feb to 16 march and also we gave our mock certification and final certification amd we completed our 5 days ojt also.
Please heap our (Fkm78-batch) for the issue i mentioned above.
Regards kaunal
Thank you