[Resolved]  Imagine Marketing Private Limited — boat 225f bass heads

Address:

131, guru gobind singh industrial estate, next to jay coach, off w. E. Highway, Goregaon (E), mumbai - 400 063

I had purchased new headphone (Boat 225f bluetooth headset with mic.) on 02/october/2019 from flipkart. The right side of the earphone is stop working. There is no sound on the right side.
I raised a complaint (Complaint ticket number [#1078999] on 28th april, 2020) with the boat brand selling in india with name
(Imagine marketing private limited) located at :
131, guru gobind singh industrial estate, next to jay coach, off w. E. Highway,
Goregaon (E), mumbai - 400 063. India
The product is picked on 04/may/2020 with courier service waybill number :[protected] of xpressbees. I had mailed the courier service and they replied that the product is delievered to respected client.
And have been sending emails since then, but they are not responding nor picking customer care call and are not taking any action either.

I am attaching copies please find the attachment.
Please help me get a replacement or a refund.