Indane — Abnormal Cancellation and delay of Gas distribution

I am a consumer of Berhampur Indane Service, Ganjam, Odisha. My consumer number is 35715. I have booked my gas refill via SMS IVR on 2 June 2015. The given reference number is 349929. The cash memo ([protected]) genarated was on 6th June 2015. As the delivary was getting delayed, i have contacted their office on 8th and promised it will be delivered on the same day. i have waited till i get a message from your end saying booking reference no 349929 is cancelled on 9 June 2015. Today morning, 10 June 2015, i had gone to the indane office and they have registered again with a reference number [protected]. This is not happening once in a while. This is what it happens often with the Berhampur Indane Service. Expecting a faster resolution towards their abnormal delay in refill.