Indane — bad service provided by atharva gas agency

Address:

Mumbai City, Maharashtra

respected sir i am indane gas consumer in navi mumbai my consumer number is DX11836. name of dealer is" atharva gas agency" in sanpada, navi mumbai. dealer phone no is[protected]/66. i have booked cylinder on 26 jan 2015 after that i have given deatils of bank on 8 feb 2015. after completing all formalities related to bank details one person in agency had told me that cylinder will be delivered within 3days. but after passing 10 days cyliner not delivered to my home. when i tried to call to the agency on their landline number nobody even picking up the phone. i tried hundred of time to called but no reply.after that i have sent sms regarding this issue and delayed of getting cylinder on the mobile number of authorised person but he also not giving proper reply. also i would like to say that this agency is proving day by day bad service and not satisfactory service to their customer. every month i m facing this problem.competent authority should look into the matter to take appropriate action so that no consumer in future will face problem like i am facing. this is my humble request to take appropriate action against such dealer thaking, c m dhakite mob no [protected]/[protected]