Indane — cashmemo came but not deliverying cylinder-(cash memo no-[protected], consumer no-09015)

consumer no-09015 cash memo number-[protected] booking no-289695 cash memo generated on-8.7.2015 reason for complaint - extreme misbehavior with consumer(my father an old man of 65 years also a heart patient ) when he asked for the status of delivery of cylinder today 11/07/2015. The gas delear lied that the cashmemo yet not generated even we already received the sms. He even told us to lodge complaint anywhere if we wish but said he will do what he want because he is the sole distributer in raniganj. My action- If they do not deliver the gas i have to go to consumer forum finally request - transparency