Address: | Ernakulam, Kerala |
We have a LPGas connection - Customer no 9002 . The last delivery was on 25.11.14. as they do not deliver to our door step we normally keep the empty cylinder at a shop at Thottuva junction. the delivery persons charged us full amount and stated that teh subsidy will be given to the bank a/c. As per the shopkeeper, the delivery persons phoned teh agency before charging . we have found only recently that the subsidy amount was not credited to the account . When we asked the agnecy, they stated that, as per records with them we were not charged full amount and they cannot reimburse . Normally we are never given bills
Our house is facing a main road leading to the river . Road is quite wide and lot of trucks pass through, but this agency NEVER deliver to our door step, so we are forced to depend shopkeepers or wait in the roads
Please do necessary steps to settle the amount as well as to find a solution for delivering to our door step
Thanks
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