Indane — Charging extra money to bill by deliver boy and misbehave to my wifenon deliver of cylinder many days after booking

My consumer No is CX1193579 at Anupama Adhoc Sphruthy Gas agency INDANE. I booked my cylinder vide No 388171 through my Regd mobile and accordingly cash memo No [protected] has been generated and I got sms on 04 Jul 2015 on my phone. On 06 Jul 2015 deliver boy along with gas cylinder came to my residence and ask my wife to pay Rs. 710.00. My wife refuse to pay more then the the exact amount. He force to pay the Rs.710.00 otherwise cylinder will not be delivered and also said you can complain to any body I do not care. He behave my wife rudely

The matter has also been informed to my Gas agency on tele No [protected] on 06 Jul 2015, he gave me a Phone No [protected] to contact a person about this and I contact him and assured me to deliver the cylinder by 07 Jul 2015.

But Sir, since my Gas cylinder not delivered.

Sir, May I request to you take it serious nature of matter and issue suitable instruction to Gas agency to take necessary action against the deliver Boy.