[Resolved]  Indane — Complaint against distributor

Address:Howrah, West Bengal, 700203

My consumer no - cx19232479 cash memo no - [protected], booking no -900376 on dated[protected] but till today i havnt received my cylinder .
Again i made booking many times and received a message from system that the above mentioned booking with cash memo no ;[protected] has been cancelled with invalid reason .Complained so many times to my distrubuter but they are not taking any think serious ..I have a severe complaint against my distributor. They are not at all concerned about the consumer. These is an serious issue please look on it carefully, and also served us urgently .Now i am clueless what needs to be done. I have a family and if i don't receive my cylinder even after one month then i cannot lead my family and i will suffer from starvation. Now you please justify who will be responsible for my loss of one cylinder . It's my earnest request to you please take necessary action against this distributor and help me in delivering the cylinder on time
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Aug 7, 2021
Complaint marked as Resolved 
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We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in

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