[Resolved]  Indane — Consumer No : 93829 KK agency Bangalore

Address:

Bangalore, Karnataka

Dear Sir, I have booked the cylinder on Saturday 01, Nov and ref number is 836050. As I have only one cylinder and since I have not received 2nd one which have booked another 10 months back, I need this cylinder urgently. I visited the Belendur location 3 times. On Satruday 01 Nov it was closed. On Sunday 02 Nov as it was sunday it was closed. On Mnday 03 Nov my wife visited and forgotten to carry the Book, the concerned person refused to give the cylinder and told her to come on Tuesday between 11.00am to 7.00pm. On Tuesday 04 Nov my wife visited at 6.00PM and the person refused to give the cylinder. My wife literally requested him many times for almost 30 mins. The official timings are mentioned as 11-7, but he was still not willing to give the cylinder. He asked her to come on 05, Nov around 12.30PM. I would request you to reply me what is going to make us come again and again. Sir, We are citizens of India and have the right to take our share of the natural resources which the government has allotted us. If you see my history I take less than 6 cylinders per year. In case of emergency when we go to your outlet why are we treated in this manner? The person in-charge is not even ready to speak to us. I made several calls to the number printed in the office but it was never picked-up. Also the person in-charge gives a deaf ear for what you are requesting for. This makes us feel as a beggar even though we are a proud citizens of India and a prompt taxpayer too. Kindly reply my email and help to continue support my family with daily cooked food as without your good service we will starve not having cooked food. Regards, Rajendra.