Indane — Delay in Gas delivery and there is no booking status on Cylinder Booking History (http://indane.co.in/order_history.php)

Address:

Deoghar, Jharkhand

Hi, I have booked a refill cylinder request on[protected] and till the date there is no response or status of my booking number "239052". Ever I can not see any update for this booking number on Booking history area on their portal (http://indane.co.in/order_idea.php). Its weird and frustrating. I have contacted my local indane vendor (Shivam Indane) and they are saying since last 1 week that they will deliver it in 2 days but till now no delivery. I have contacted customer care service "[protected]" and they are saying they can not see any booking status after[protected]. I have given my booking number "239052" and asked to check it's status but they are not able to tell me the status of this booking number so my question is whom should I contact in this regard because I am now also not able to book other request because when I try to book a new request systems denied and says "Your booking is already exist in IVRS System. Your Booking No. is 239052 and Booking Date is 15 Apr, 2015 13:41:14". Please find the below details and solve my problem: State: Jharkhand District: Deoghar City / Town: Deoghar Distributor: SHIVAM INDANE Distributor Contact:[protected] Consumer No.: 1458 Consumer Name: AMIT KUMAR Regards, Amit Kumar