Indane — DELIVERY OF EXPIRED & ILL MAINTAINED LPG CYLINDER

I am wing Commander Shyamal kanti Nandy having the customer no.CX12875923 with M/S Sri Ranisati Indane, Shiv Mandir, Dt-Darjeeling was delivered with a LPG Cylinder against Cash Memo No. [protected] dated[protected]. The state of cylinder is worst I could ever imagine maintained by IOC. Moreover, the most concerned issue is the cylinder was last tasted in 08/99 and batch no of cylinder is A1432. The cylinders are supposed to be tested for their safe handling at every 10th year. It is failed to understand how the untested cylinders are in circulation and totally ill maintained. When I told the delivery boy to change the cylinder, it was communicated that all the cyliders are like this and if you dont accept I shall go back. Taking into account of my need I accepted the cylinder and later on checking, the other horrifying aspects of the cylinder were revealed. Now in this situation why IOC should not be penalised and legal action should not be initiated, for the grievous lapses?