[Resolved] Indane — demand of extra amount for home delivery

vivek satya pal sharma

from Mumbai, Maharashtra

Address:

Pathankot, Punjab

Sirmost humbly i want to draw into Your kind notice that i am customer of indane gas at super associates pathankot punjab, i had activated home delivery for which I paid prescribed amount but the Hawker shashi kumar who came to deliver it at home always quarrels with my parents for demand of extra money, when I brought it to the notice of the manager to his sheer disgust he asks me to fulfill demands of the hawker

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Aug 14, 2020

Complaint marked as Resolved

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Comments

mamtaskhandelwal

from Mumbai, Maharashtra

This is true with Indane agencies in Chennai too. We live in Kilpauk chennai and the delivery guy asks for extra money everytime he comes and we are left with no choice but to give him money.

Today, there was a full day power cut and the delivery guy refused to bring the cylinder to our appartment as we reside in third floor. when I called up Deepa Gas agency(purusaiwalkam) and complained to the Manager, he told me that they will not deliver the cylinder without lift. when I enquired what will they do if there are no lift facilities in the customer's house, he said we will not deliver. Then he said " if you have money go and buy in black but we will not deliver gas cylinder"

After all this unprofessional behaviour he cut the call.

This is the worst experience we have had with Indane and day by day the dealers are become very rude and they dont follow any rules.