Indane — diversion , misuse by fake bookings n delivery on my consumer no.

Address:

Mohali, Punjab

I reported to the Agency-Zirakpur Indane, defence colony, behind Lucky Dhaba, Zirakpur Patiala Road, Zirakpur, SSA Nagar, that around3 times fake bookings have been done on my Consumer No. Thereafter a mobile no was given to report in future. Next time a fake booking was done I reported and it was cancelled. However, Today, again it happened that not only a fake booking was done. Fo which I received sms of booking at 8.30 am. Then at 9.11 am I received sms of cash memo being generated. I immediately called the agency and reported. Inspite of it/complaint I received a sms of cylinder being delivered against cash. Whereas, I have neither booked nor received the gas cylinder. As I'm a lawyer, I can immediately make out from the modus operandi that this is a clear case of fraud being played on the consumer by fake bookings. I have sent a email to the agency from the iocl website. Please take notice that if strict action against the agency is nit taken and my quota returned to me I'll be moving the Consumer Forum/Court taking civil & criminal redressal. Naveender p. K. Singh Copy of sms: 8.38 am Booking for consumer no. 17098 is registered with ref no.[protected]If you have Aadhaar no.pl link with your distributor and bank to become CTC customer. 9.11am Cash memo [protected] generated for booking no. [protected], shall be delivered shortly.You can handover your AADHAR card Xerox along with Form-2 to Delivery boy 9.54 am Dear Indane customer, your cyl is delivered against cash memo no. [protected]. Your 17 digit LPG ID is [protected]. Quote this no for DBTL.