Indane — Extremely high delay in getting Indane gas connection: I am thinking of lodging an FIR

Address:

Kolkata, West Bengal

Dear Sir, My name is Yaman Kalyan Bhaumik. My mobile number : [protected] Address : flat 3a/ block b, swagat chinar, chinar park, teghoria, kolkata -700059. Beside space circle. Last 26/12/2014, I applied for a gas connection through a guy who used to supply indane gas here in our complex. I paid 7000 rs in front of 2/3 witness. He promised me to give valid connection papers within 2 months. He installed a new oven, indane gas cylinder next day (I hope Indane has a way to track the cylinder and oven numbers). But it is now 20th of may, i have not received any paper from them. If I ask for official paper he still is giving me excuses like his boss was out of station or it will be made by next week. I am helpless. He demanded 300 rs more when he would deliver the papers(which seems to be eternity). More over I came to know, Indane connection comes with a lighter. I didn't receive any lighter. The guy who supplies gas cylinders in our complex(a regular visitor to our complex), his name is Babloo and his number is : [protected]. I think he is easily traceable. As a consumer I am helpless now. I am thinking of lodging an FIR and applying for a fresh cooking gas connection from HP. Also note the whole proof is there in the form of a cylinder and a fresh new oven at our place. And also please take a note that, the guy behaves extremely rudely with us whenever we call him. I dont like his attitude. I dont know if these guys are total fraud. Regards, Yaman.