Indane Gas Agency — aadhaar is not linked npci

Respected sir, i had one and only one account in SBI, i went to bank for three times to link aadhar, bank staff also did it well. in gas web site showing aadhar linking with lpg and bank successfully completed. but same gas web site showing according to NPCI aadhar was inactive, please consult in bank and do aadhar to active for subsidy transfer. so what i have to do? i am not understanding exactly what this NPCI database and aadhar link in banks.
and aadhar active or inactive. what should i have to do? to make aadhar to active.