Indane Gas — Complaint against dealer of Indane Gas in Mukundgarh, Dist.- Jhunjhunu, Rajasthan

Address:

Jhunjhunu, Rajasthan

Complaint against dealer of Indane Gas in Mukundgarh, Dist.- Jhunjhunu, Rajasthan: I am Nandlal Choudhary (consumer no.-06280). When I booked Indane gas online 1st time on indane.co.in in June 2014, dealer of Mukundagarh area, Mr. Kailash did not delivered cylinder on time. however on complain with the company, they delivered the same after 20 days. When I booked Gas 2nd time in February 2015, again they did not deliver gas. Further they cancelled my booking (reason mentioned- door closed) at their own and nobody came here at my home. I booked Gas on 04.04.2015 but they did not delivered as usual. when I sent one person to take physical delivery of cylinder from Gas godown they charged home delivery rates at Godown and no invoice has been issued. I registered complaint on indane.co.in and received one computer generated mail from Indane informing one contact no.- [protected]. I called on the number but she/he never receive the call. Mr. Kailash, dealer of Mukundagarh is giving delivery of cylinder to those person only who is chasing truck or taking delivery at Godown and does not issue invoice to anyone. When the company is giving online service to consumers why dealers are misusing of their dealership. Further the company i.e. Indane is also not taking action against such type of dealers. - Nandlal Choudhary, Mukundgarh. Contact No.- [protected]