[Resolved] Indane — Gas cylinder leakage

bsenjali

from Mumbai, Maharashtra

Address:

Jamnagar, Gujarat

Hello, Gas cylinder delivered to us on 6th June 2014 was leaking in very small proportion, as we both my husband and myself is working so we cannot able to find out its leaking in small propotion now after 2 month when i lifted that cylinder its weight is around half the time that is around 8 KG i have call ed toll free number they told me to call the respective distributor. I have called mahadev gas distirbutor from Jamnagar, Gujrat but no one is picking up the call not on general numbers not even on emergency number. I have tried a lot calling them from saturday but no one is picking up. Its really shameless for the distributor that even if he dont have that much care about their customers why such people are given such responsibility? why the emergency numbers are given if no one is there to reply?

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Ravinder Goldy

I had launched two complaint on the no of gas refill service.([protected]). And my complaint is that my gas cylinder is leaking. It can be dangerous for my family but nobody taking action on that particular point. When I was receiving the refill cylinder then I ask so many time to delivery boy (BHAIYA LEAKAGE CHECK KAR LO) but he was saying no problem it is fine. But I feel some smell from cylinder and I checked myself, open seal and put the some water drop on nozzle top then in saw bubble was showing. WHAT IS THIS ?
I am very upset with this incident.

Ravinder Singh
Consumer No-27598
[protected]

johnyosuva

from Gurgaon, Haryana

I compliant given to toll free no At15.03.2015 and they says we sent mechanicer with in 2 hrs. but present to i am not salve the problem.the vinayaga gas agency is very very very worst service in sivaganga distic tamilnadu.

eshaan2010

from Kolkata, West Bengal

I am a regular customer of Indane Gas and my consumer no. is 51615 (survey park). Last week I have complained about my gas leakage to the agency and they had send someone to check, and that person advised to change the pipe and the regulator. And on the same day I bought a new cylinder from my neighbour and I found no leakage, from that day I am trying to contact their customer care no . I was connected but no one was giving respond to my call. I really pissed off.
I am sure my pipe and regulator is absolutely fine, problem is with the cylinder. Please my house and my family is in danger.

Main problem is whenever we complain about anything, these agencies always try to get money from the customer with out any reason.

Sreeshan Kannur

from Bhuvanagiri, Tamil Nadu

I am a consumer of Indane cooking gas. Two weeks back I received a cylinder from one of your agency. I have noticed that the cylinder is having leakage and immediately informed the agency on +[protected]. But till now no one has attended this complaint and not replaced the gas cylinder. I have two small kids and i am staying in my house with fear. Currently i have disconnected cylinder and kept outside. Can you please look into the matter to solve this complaint.

Distributor Name: Sajitha
Address : Sreevalsam Indane Services, Kadachira, Kannur, Kerala
Contact: +[protected]

Yours Sincerely
Shabina C P
Consumer Number: CX 820034
+[protected].