Indane — Gas cylinder not delivered yet after generating cash memo [protected] dated on 20.12.14

Address:

Thiruvananthapuram, Kerala

My name is Pradeep kumar .I am from Chirayinkeezh, Thiruvanathapuram district .My mother ( Jalaja devi ) having an Indane LPG connection ( Consumer No:26956 ) having 2 cylinder from Chirayinkeezh town's distributer called Thamburati Gas Agency. Our two cylinder were empty for a months.I had booked Indane's automatic refill booking system on 08.11.2014 ( Re No:397908), that was when our first cylinder was finished.Now our second cylinder became finished since last month.Un fortunately our distributer not delivered cylinder yet on my booking dtd 08.11.14.We have no other way for cooking last 3-4 weeks But i got a text on 20.12.2014 showing our cash memo:[protected] generated for booking no:397908 shall be delivered shortly ( Screen short attached ) un fortunately they not delivered refill yet today ! I had contacted our them several times by phone but they did not take phone.So I went their office for knowing our refill getting status but they told me that they have no refill in stock because of their strike .And only we get refill after the strike & they dont know when this strike finished . The authorities must take necessary action against these irresponsibility of distributors towards consumers .Hoping that the authority take sudden action against my complaint other Wise we consumers go for such as legal actions .