[Resolved] Indane Gas — indane gas - amount deducted from my bank but the money yet to be received by merchant (indane gas) | |
Sir, On 09.08.19, i made a payment of rs. 604/- at 8.13 pm against an indane gas booking through umang with ref. No.904897. After that a message received in my mobile from cyl bkd, etd to make online payment which is valid for 03 hrs https://indane.co.in/paynowe.php. then i made payment by paytm and payment made to techprocess [protected]@icici "iocl dc lpg" with upi reference id[protected] and the amount debited from my sbi account and it was successful and got a receipt from paytm. But the one month has passed i have several times written to iocl and he denied that the payment has not been credited by them but paytm informed that the payment has been made successfully to iocl. Kindly look into the matter and kindly arrange to refund indane booking amount of rs. 604/-. I added screen shot of paytm and sbi for transaction details. Was this information helpful? | |
Sep 7, 2019 Complaint marked as Resolved As per message of of IOCL last received on 7th September, 2019 that No online transaction done on that dated book 10.08.19. If the amount has been debited from the account and not refunded till date kindly get in touch with bank for reversal. Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
39%
Complaints
13273
Pending
0
Resolved
5155
+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
gas boked on 3-9-19
payment made through debit card twice
644/- and 644/-. banker debited
my sb account.
gas received today vide tax invoice
no.[protected] of
Siddhartha enterprises, Hyderabad
IOC refunds excess paid amount