Indane Gas — kyc documents

Address:

560097

My lpg connection is transferred from nataraj enterprises to adhya indane distributors due to administrative reasons and to contact the new distributor for change of supplier. I provided my aadhar card as proof of poi as well as poa again. They insisted to provide another proof as driving license or epic as alternate poi or poa. An arguement broke between the elderly clerk with me. I told that the aaddhar card itself serves as both proof of address and proof of identity. But still they argued that it is ioc order to obtain alternate additional proof and they have to collect 2 documents for each or else why would the provide different columns. Please avoid such silly reasons and harass the customers. Kindly educate them. Please clarify me whether aadhar serves as poi and poa as envisaged in your kyc form. I was unnecessarily put to hardships and unncessary arguements. Regards balaji m k