[Resolved] Indane Gas — [Not delivered the cylinder at home]

Ashish Chatkawar

from Delhi, Delhi

Address:

462002

I have online booked the cylinder on dt 24/06/201 reference [protected], but till date four time bill generated (cash memo number - [protected], [protected], [protected]) but yet not delivered the cylinder at home. when i check it the reason for same it shown "door lock" but it wrongly commented status by agency.
I were present at home since last 20 days. i was in home with family.
This is second time happened with me. last time i were made the complaint. please take the necessary action against the agency.

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Sep 4, 2016

Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Indian Oil Corporation [IOC] Customer Care's response We are sorry for the inconvenience caused. We request you to file a complaint on our website. www.indane.co.in. You can also call our toll free number [protected] to register a complaint. Regards, IndianOil Team.

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Comments

Ashish Chatkawar

from Delhi, Delhi

With reference to below response received from customer care, I would like to say that, surprise for me to see the replied. I think you should closed the online complaint system and there is no need of complaint system if we still have to contact to local agency office as you replied against the my complaint.

Also your area filed officer provided Mob no. [protected] id no been pickup.. many times i have made the call but not answered.

The request complaint not been attended by agency, Therefore we have logged the complaint, but you again refer to local agency.

I am facing the problem since lat 15-20 days, problem is still pending..

I think it is better to write higher authority or consumer forum.

acharya61

from Kolkata, West Bengal

The entire IOL is filled with corrupt employees from topmost to ground level. Iam very sorry to express this way, i am also facing the same .
S.Acharya