Indane Gas — refill gets auto booked by itself & also gets delivered to whom only they know

Address: Saharanpur, Uttar Pradesh

this is arun kumar resident of deoband, distt. saharanpur, u.p. i've my indane account with deoband gas agency (indane) in our deoband circle. i booked 1 cylinder offline on 12th march which they didn't deliver us. they online booked it by themselves on 17th march & delivered it on 18th march (as according to their record online) but where, i don't know. i've booked 1 cylinder online on 18th march & get delivered on 20th march. that's good & actually delivered. then i booked again on 23rd march online. they booked & delivered it on 24th march (as according to their record online) but where, i don't know. so i booked 3 cylinders & got just 1 cylinder delivered. how can it be resolved.
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Same happened with me. How is this possible it is automatically booked and showing delivered but not at my address

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