Indane Gas — Refund not received

Sir

I book my lpg and pay 931.50 rs to biller by google pay at 11/02/2022 but any reason i cancel my booking same time but refund not recieved in my account than i contact the biller and he say that they refunded all my amount at 12:56 11/02/2022 .

I talk to indane gas but they say we have refunded your amount than i check my account but no refund recieved
Than i call to my bank he say we requested to indane gas bank for charge back and id is [protected]
But they rejected the request and don't give any reason of rejection...

I attached indane gas screenshot and my bank statements