Indane — Gas Subsidy not credited to bank account since inception

Address:

East Khasi Hills, Meghalaya

My name is Gracia M Warjri having LPG ID:[protected] from Meghalaya Shillong.Every detail has been done by the gas agency namely Khasi Pnar, Gas Agency, Barabazar, Shillong giving every detail like bank account ( along with copy of the bank passbook) and online process already finished, but till date no money has been credited to my bank account.On enquiry the distributor ask me to consult the bank, but the bank officials told me to contact the gas distributor. Every now and then I received a message stating that money transfer with the SBI, Burra Bazar Br. 01589 at Shillong ( A/C No [protected], CIF No: [protected]) failed. It may be mentioned that even the first subsidy since inception of the scheme has not been received by me. Kindly help please.