Indane Gas — unethical behaviour and extra charges for gas delivery

Address:

Pune, Maharashtra, 411036

I have taken new gas connection with all installation set up on indane gas. The person seating on counter has told me you need to take setup by yourself (Burner+gaspipe+regulator+stand) so anyhow i manage to take this to my home except burner, because she has not given burner as i dont have cylinder and asked me to take that in the evening time.
For delivering gas cylinder, the supplier person took me extra 60 rs which is totally unfair.
When i go to the agency for collecting burner, she told you will not allow the burner to take with me and asked to call the person who has delivered cylinder. I called cylinder delivery boy, first he was denied to do this further he was not taking my call. Somehow after trying 10 times approx he picked and said he will deliver but taking extra charges or i have to come at a point that he will tell.
This is very unprofessional. Please do something on it