Indane — late refill of gas cylinder | |||
To: Indane Gas Sir, I have booked one cooking gas refill cylinder on 13-5-15 (details written below), but the agency people say that it will be replaced on 11-6-15 if taken at distribution point, and antother 10 days if taken on home-delivery basis. It means that after booking the refill is given after 1 month or more. Add to this the initial 21 day period after the previous delivery of refill during which time the agency does not accept booking request for refill. This adds up to roughly 2 months lag period. How will we cook our meals if we don’t get the refill cylinder in time? It is causing an immense degree of hardship, forcing us to take refill cylinder on the black market, to tell the truth frankly. Besides this point, this gas connection is used to cook meals in the famous Kanak Bhavan Temple of Ayodhya. We generally need about 2-3 cylinders per month, whereas in practice we have don’t even get our 1 booking refill for months on end. This is a very bad situation. I request you to please make an arrangement so that the following refill booking is delivered to us as soon as possible: Consumer No. = 16204 Consumer name = Manager Kanak Bhavan, PO-Ayodhya. Refill booking no. = 280221 Refill booking date = 13-5-15 Agency name = Saket Gas Service [Address: Teri Bazar, PO-Ayodhya, Dist. Faizabad, UP; Phone =[protected]]. Cash memo no. = [protected]; generated on 30-5-15 Agency says that probable day of delivery would be 11-6-15 [That is, 29 days after booking.] Please help us to get a refill cylinder soon. Thanking you, Manager, Kanak Bhavan Temple, Ayodhya. [protected]*********[protected] Was this information helpful? | |||
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Therefore, my grievance has been addressed satisfactorily and I hereby WITHDRAW MY COMPLAINT for the same reason.
I thank you for compliance.
Details of complainant: Consumer No. = 16204
Consumer name = Manager Kanak Bhavan, PO-Ayodhya.
Refill booking no. = 280221
Refill booking date = 13-5-15
Agency name = Saket Gas Service [Address: Teri Bazar, PO-Ayodhya, Dist. Faizabad, UP; Phone =[protected]].