Indane — Misappropriation of gas cylinder

Address:

Thiruvananthapuram, Kerala

On 30.03.2015, a delivery boy from Guhan Gas, my Indane agency came with the gas cylinder that i had booked two months back. When I a, 70 year widow went inside to take the book, he left with the cylinder. Repeated calls were made on 31.03.2015 with no response.My daughter in law went in person on 01.04.2015 with cylinder but assured that it would be delivered.But no delivery took place till date.On 03.03.2015, my son and daughter in law went again to the agency only to be told that the cylinder was given to some one else.It was also stated that my bill is dated 01.04 2015. The sms of cash memo was received on 30.03.2015 at 2.51 pm, the delivery boy came at 12.00 pm but the agency is saying that my bill is dated 01.04.2014 with a revised rate. Then what happened to my cylinder mentioned in cash memo of 30.03.2015. I presume deliberate misappropriation with ulterior motives. No cylinder delivered till date.Kindly take immediate action for delivery of cylinder. Action is also sought against the agency for misappropriation and inhuman treatment. T. Rukmini Amma Con No. 4909774 Sudarsanam manacaud Tvpm 695009 Mob. [protected],[protected]