[Resolved]  Indane — misuse of My LPG Connection (41698) through : [protected]

Address:New Delhi, Delhi

I have not recently booked for a LPG refill after 14/07/2014, I got an SMS stating that against my reference No.704859, IOCL Booking No. is [protected] generated, . I get a feeling that somebody is misusing my LPG connection and taking a refill. For your information, my last refill was supplied against cash memo NO.[protected] dated.14.07.2014. Kindly look into the matter and avoid misuse in my name & connection. Through net I have checked that : through mobile no [protected] booked my cylinder & used. by latest he is again booked it on date 27/09/2014 but cash memo not generated by now... my Consumer no. is : 41698 Distributor: K-2 International My Contact No. is : [protected] Plz resolve this problem as early as possible before cash memo generated.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Birerndra,

We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
Dear Birendra,

We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .

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