Indane — My booking on Feb 26 not cleared, but status shows distributor has cleared booking till Feb 28

Address:

Thiruvananthapuram, Kerala

My Indane distributor is Shelly Gas Agency, Nettayam Trivandrum. My consumer number is TR 22247. I had booked my refill on[protected] booking.no- 464358, have not got refill yet. Today I checked the status through phone and came to know that the booking until[protected] has been cleared by distributor. The system allowed to book a refill today.Then why was my booking not delivered? I called the agency, they cut the call thrice and 4th time when I said I am recording the call, they are shouting at me. This has occurred before also, and I am not able to reach Indane complaints through toll free number also. Please help, is my booking cancelled? How can that happen? I need refill urgently.