Indane — no proper home delivery

i am a customer of indane gas and in my family me and my mom do job and my dad and elder bro use to go for work at office so sometimes it becomes impossible for us to go and cylinder from agency and whn ever do book online vry nxt day they ask first to confirm thn only we will get the cylinder nd aftr tht also we gt it aftr 10 days nd some times late also which is a bog problem for us so i wnt u to tell us some solution or improve ur home delivery in batala as it is not possible for every to go to agency and get cylinders and sometimes they talk so rudely tht refuse to gve cylinder and unneccessarily we hve to hve to fight tp get the cylinders so pease come out with the solutions as soon as possible