Indane — Non delivery of gas cylinder in time-reg

Dear Sir/Madam My Consumer no. is 12845 and indane gas distributor name is Anuska gas at Nerul in navi mumbai. I booked a cylinder on 13th April 2015 with ref no of 231344 but till date i.e 4 May 2015 it has not been delivered.l used to call anushka gas for non delivery of gas cylinder and their simple excuses and usual answered that they don't have boys to deliver today it will be delivered tomorrow or within two /three days etc etc but they never deliver in time.so my request is that the concerned authority should look into the matter seriously that the said distributor is not capable to deliver consumer's satisfaction and their services may be terminated with immediate effect or issue a warning letter with review their services periodically, otherwise their services towards people of the nation will be remained chaltahai. attitude. kn milli