[Resolved]  Indane — NON DELIVERY OF GAS REFILL AFTER CASH MEMO GENERATION

Address:

Chennai, Tamil Nadu

Against my booking reference No.248697 through IVRS No.[protected], I received a SMS on 18.09.2014 regarding cylinder delivery under Cash Memo No.[protected]. On 22.09.2014 I received another SMS stating that "Your refill booking 248697 stands cancelled. The same problem happened with my last booking also. But when I approached the distributor "Ranie Enterprises, Chennai-600061 in person, the cylinder was delivered. This time the same distributor advised me to raise another booking on 23.09.2014 (No.261626) promising me immediate delivery. But I am helpless. Nothing has happened. What is happening for bookings through IVRS. What is the reason for non delivery even after cash memo generation and for such ill advice by the distributor.