[Resolved]  Indane — Non delivery of refill cylinder

Address:Raipur, Chhattisgarh, 492007

I have ordered for refill cylinder through www.indane.co.in dated 11.03.2016 my consumer no. is CX27169493.order no. is 901848 but till date cylinder has not been received.I have gone to the distributor but they have reacted very casually saying it will be delivered within 1 day but not received yet.facing problem of empty cylinder.also the distributor Lalmani Indane is not receiving any phone calls any time. I want the cylinder very badly pls help in this matter
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
May 02, 2016
Indian Oil Corporation [IOC] Customer Care's response
We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
Complaint comments 

Comments

I Have Ordered My LPG Cylinder Dated 02/02/2016 My Consumer Number Is CX15317522 But Till This Date Cylinder Has Not Been Received. I Contacted To The Distributor They Said It Will Be delivered Within Two Days But I Do Not Get Cylinder ...My cylinders Are Empty Now And Please Helps To Get My Cylinder

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information