Indane — Non receipt of refill LPG domestic cylinder

P A Abraham

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala

Sir, I booked for refill on 9th Jan 2015. I was informed by SMS on 23 Feb 2014 that my cash memo [protected] generated against booking No [protected], shall be delivered shortly. On 24th, again informed cylinder delivered ( 17 digit ID No[protected]. So far I have not received the same in question despite my repeated requests to the agency after a lapse of 26 days. Yours faithfully, P A Abraham Consumer No 4834 Mob [protected]

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Mar 25, 2015

Updated by P A Abraham Sir,

This is my third time of complaint registration (excluding telephonic which I have already made on 20.3.15 by complaint No 2003093). So far my consignment has not been materialised. I got a message today stating that" the booking has been cancelled and contact the agency or book again". I have been waiting since one month after releasing my cylinder basing on your message. You will appreciate the philosophy in making the food for family members in home in City like Trivandrum with out getting the LPG which is an essential item for which dependable to you. It is suspected that the delivery boy might have sold out to his favourite person instead of giving deserved. It is regretted that prompt actions are there to resolve the issue still we like people are suffering. Please look in to the matter and instruct the agency and consider this on humanitarian ground. A favourable reply will be highly appreciated in this regard.

Thanking you.

Yours faithfully

P A Abraham

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P A Abraham

from Thiruvananthapuram, Kerala

Sir,
I had booked for refill on 9th Jan 2015. I was informed by SMS on 23 Feb 2014 that my cash memo [protected] generated against booking No [protected], shall be delivered shortly. On 24th, again informed cylinder delivered ( 17 digit ID No[protected]. So far I have not received the same in question despite my repeated requests to the agency after a lapse of 29 days. Yours faithfully, P A Abraham Consumer No 4834 Mob [protected]