Indane — Not geeting lpg cylinder

Address:

Kolkata, West Bengal

My consumer no. Is 33421 i have ordered my gas in 1 of february and not got it even today when i called them they told us that the gas has been already delivered in 9 of february .I think that the delivery man has stollen our gas as once he have requested us to give a cylinder to him but we refused & he might thought that we have ordered this gas for him.Our distributer name is sreema (Indane) distributors .
Please sir/madam look over my problem oher wise i will be helpless.