Indane — Not Supplied Gas Cylinder after a month after booking

Address:

Bangalore, Karnataka

Hi, My Name is Dr. Harshavardhan and my Customer ID is 28653. I live in Bangalore. My gas agency is VEERESH GAS AGENCY located in Nagasetty Halli, Bangalore- 560094. I have booked a Cylinder on 9th Feb with booking No 296575. Cash memo [protected] was generated on 11th Feb. I have not recieved the Cylinder till today. I tried contacting the VEERESH Gas Agency which is Indane Supplier for my area. I tried calling all the Phone Numbers given in the Receipt. After trying nearly 50 times I got through to them on[protected]. The reply given was they first book the cylinder and generate cash memo and supply only after getting the Cylinder from the company. They promised to deliver it by[protected]. They did not. I tried calling them today. The phone rings, but nobody picks it up. This has been the recurring theme (Nobody picks the phone). This is the second time it is happening. We have to go there physically to get the cylinder ourselves. We have to stand in a queue for hours together before we are heard and even then the problem is not addressed immediately. There is callousness in their attitude in addressing the customers complaints. Kindly see to that this attitude does not continue. If possible can I change the supplier, so that I can get prompt supply of cylinder. Kindly look in to the matter and address it. Thanking you, Dr Harshavardhan