Indane — transfer of connection no.

Address:

Aligarh, Uttar Pradesh

hello sir /madam this is to bring to your notice that my mother is 75 years of age and the connection was in my fathers name who passed away a year ago.the connection no. is J12468.which was with javed gas agency.now they have transferred the no. to joy gas agency.but he is not giving the new connection no. although all the documents have been submitted .my mother lives alone and he is not giving anycylinder, she has to borrow it from neighbours.i would be grateful if you could help me . thanx zeba