Indane — unable to book cylinder

Address:

Dehradun, Uttarakhand

My indane consumer number is 21763 doiwala gas service, dehradun, uttrakhand. I had booked my cylinder on 25.05.15 through phone call booking system..and got message for confirming booking with reference no. 204898...after that I got cylinder on 04.06.15..but I didn't get the message for this delivery[ cash memo and delivery report]... (after keeping an eye with the availability of cylinder i got cylinder on the same date as i mentioned above ...as there is no home delivery system we hv to get the cylinder from designated area provided by agency and there is no fix date for delivery to consumer.only truck comes once or twice in a week which keep waiting the consumers till his or her number comes.delivery process is some time running behind schedule some times faster than expectation) Now I m unable to book another cylinder...when I make call for booking ..it says that I booked on 25may 2015 and delivery has done till 16th June ..earlier it was 4th June than 6th June... I complaint on[protected] to Indane custmor care...my complaint no is ...2194668.I was told to fix this prob with in 48 hrs... Today 20th I asked about complaint...I got really funny answer that problem will be solved in 48 working hours.(per day 8)...what is this crap of working hours...it means 6 days to wait if there is no Sunday or any other holiday...its a misguiding concept for consumers.. Hope to solve this crap soon...25 days passed away from the previous date when I booked..and it may take another few weeks to short out this query n delivery for next...