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India Florist Network Complaints & Reviews

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Last updated Jun 13, 2022
Complaints 62
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19
Unresolved
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+91 92 3072 1101
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India Florist Network Head Office Address

20/19 Netaji Subash Chandra Bose Road, Dutta Apartments, 3rd Floor
Kolkata
Kolkata District
West Bengal
India
700040

India Florist Network reviews & complaints page 2

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S
Sanaaakhann
from Muzaffarnagar, Uttar Pradesh
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hifn-317201715280862 item not delivered

Website:Indiafloristnetwork.com

I desperately wanted to send sweets to my husband on his birthday but the whole day passesd and no items have been delivered. While i have placed the order one day before the delivery date. While they have a special column for same day delivery. They hav assured the right time delivery. I made it clear and assured myself by calling customer support number 3 times. Order id = hifn[protected].. I will never recommend this useless website...
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A
Ananthula Snigdha
from Bengaluru, Karnataka
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bad customer experience

Address:560066

I've sent rakhi to my brother and no where while billing it's mentioned that i need to pay custom charges. When i asked about the same to customer care executive he told me that the custom duties should either be paid by sender or receiver and it is mentioned in terms and conditions. But when i opened t&c it just stated that customs needs to be paid but it is not mentioned anywhere in t&c the procedure to pay if sender wants to. When i asked...
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N
nisha upadhyay
from Bengaluru, Karnataka
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Promised to deliver product on next day but they didn't

Address:Indore, Madhya Pradesh, 452001
Website:www.indiafloristnetwork.com

I order sweets for my mom dad anniversary and as indore is in list of cities a so they promise to deliver it by next day but now they denied and even they are not cancelling my order. It doesn't make any sense to order if anniversary is gone.
I ask them to had a word with there seniors but they denied. Such websites are fooling customers but takeing there money and then denied to cancel order even if they don't deliver on time.br...
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T
Tejuze Nith
from Chennai, Tamil Nadu
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Not refunding the money

Address:560100
Website:www.indiafloristnetwork.com

Order id: hifn-[protected]

Order was placed on june 6, 2017. But india florist network did not deliver the item and agreed to cancel the order. Till now, no cancellation email has been received not the amount is refunded.
I have been constantly calling and raising my concerns but there is no reply or any action taken. Truly pathetic helpline and response from them.
These people are fake. Don't order from these...
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M
Moonmoon Majumdar
from Kolkata, West Bengal
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Order no. Hifn-255201711769893 - birthday cake not delivered

Address:Chandrapur, Maharashtra, 442404
Website:www.indiafloristnetwork.com

Ref. No.: CSDifn[protected]

Order for Cake Delivery was placed on 25th May. It was supposed to be delivered on 26th May in chandrapur. The cake never got delivered. I had called customer care, made complaint for the same twice between 8-9 pm on 26th May. Cake Delivery confirmation mail was sent on 7.30 pm on 26th May.
But No cake has been delivered till today. Nobody has received it at recipients end.
This type...
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V
Van25
from Noida, Uttar Pradesh
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Cake delivery

Address:Kolkata, West Bengal, 7400040
Website:India florist network

Ifn Payment Ok orderidHIFN-[protected]

Pathetic service why your tag line is same day delivery, I hv my daughter in dehradun I hv order cake today as I forgot to wish her I order cake for same day delivery I rcvd mail from I'd that order rcv in process
But this is 9 pm nothing has been done

Why you are cheating customers ??????
There should be communication that there is some delay generally...
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M
Manikumar123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Valentine gift (cake and rose)

Address:625020

Sir/Madam,

I have ordered online for valentines day's gift for my wife on 13.02.2017based on the information given in their site"delivery on same day".

But the gift is still not received. My oder reference is PIFN-[protected]

Please rectify this kind of fraud. I have asked through e mail and tried calling many times of no use...

Even though the order value is small this kind...
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A
Ardra Punathil
from Vayalar, Kerala
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Unethical behaviour

Address:Kolkata, West Bengal, 700040
Website:www.indiafloristnetwork.com

I had ordered a cake for a friend's birthday on 16th October 2016 so that it could be delivered on 18th Oct, i.e. on his b'day. It was meant as a surprise gift for him. To my dismay, I received an email on 18th noon (On the supposed date of delivery) saying that they wouldn't be able to deliver the cake on that day. Also they asked me to pay an extra 300 Rupees if I wanted to deliver it on the next day! I had already paid them Rs 634 including...
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G
gautampri
from Delhi, Delhi
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Wrong Commitment & Delay in Delivery

Address:Kolkata, West Bengal, 700040
Website:www.indiafloristnetwork.com

Hi,
They give wrong information on their website and cheat people. Commitments they make are all false. Even the phone no. which is displayed is out of service.I followed up by mail and that too responded day after when its urgent also.
How a consumer will reach you.
I gave the order ( HIFN-[protected]) on 13th August 2016 for rakhi on 18th Aug. I saw on their website it can be delivered in 2-3 days to UAE also,...
+2 photos
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C
c.t.bharath
from Delhi, Delhi
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Product not delivered and amount not refund

Website:www.indiafloristnetwork.com

I have order a birthday cake and few gifts thru online on 16-Oct-2015 and I have made the payment as well(Order No: HIFN-[protected]). The recipient birth date is 28 oct.

Since, I ordered it on 16-Oct-2015, I was in impression that the things will be delivered on or before 28 Oct.

However, the things are not delivered by 28 Oct.

I understand that you do not give guarantee on time, but how...
+1 photos
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S
Srividhya R
from Bengaluru, Karnataka
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Delivery of flowers and cake ; worst delivery ever

Website:www.indiafloristnetwork.com

This is the worst delivery I have ever had till now. Indiaforistsnetwork has the worst service ever. Here are the reasons why - 1) The cake that was showing online was blackforest and all they sent was a cheap chocolate cake which had the worst taste ever. My mom got throat infection and fever after eating the cake. 2) Delivery was requested for 16th but was done on 17th evening 4 PM which had non-fresh flowers 3) The message on the...
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S
shobhit patel01
from Delhi, Delhi
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Wrong commitment and delay in shipping

Address:Ahmedabad, Gujarat

I have ordered sweets and chocolate box from indiaflorist network on 04/09/2015 for janamashtami .I booked the order with delivery date of 05/09/2015.They accepted order and payment, but could not shipped the same.When i called for cancellation then they behaved rudely and not ready to cancel the order and also not ready to ship on time.They were saying order could not be cancel and ship only after 2-3 days . They hurt my immotional religeous...
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V
vbtrends83
from Mumbai, Maharashtra
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No delivery no refund

Address:Faridabad, Haryana

Your Payment ID :[protected] Response Message :CAPTURED Order id HIFN-[protected] Order amount :Rs. 575.0 I placed this order that was never delivered and no refund given. The customer service p eople are really rude and dont reply....
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A
anu135
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of Birthday message contrart to what was promised on website

Address:New Delhi, Delhi

My husband had ordered aa bouquet and cake for indianfloristnetwork.com along with the birthday message. Order number: HIFN-[protected]. However, indianfloristnetwork.com failed to deliver the birthday message. On getting back to the customer care, which turned out to be customer harassment instead of care, Mr. Dutta on the other end was very rude and clearly told that its none of his concern and he doesn't know the vendor didn't...
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A
anandedsi
from Hyderabad, Telangana
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Gift Not delivered

Website:www.indiafloristnetwork.com

Hi, The main page of portal (www.indiafloristnetwork.com) clearly says that they deliver the gift on the same day in most of the cities ( noida is one of he city), i placed the order (PIFN-[protected]) on 27th July for birthday gift for delivery in noida assuming that it will be delivered on the same day (b'day). after placing the order i contacted so called 24*7 customer care and a lady confirmed that it will be delivered on the...
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R
RamyaSS1
from Pune, Maharashtra
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There is no proper delivery and no refund also

Address:Chennai, Tamil Nadu

I have placed the order in the website for same day delivery.But there is no response from them for two days and the third day I have got the response like order is going to be delivered.In the mean time ie for those two days i have kept on asking them about the order.Actually there is no proper customer service responses from them.The mentioned numbers are not accessible all the time.Even though if they are taking the calls , there is no...
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S
shaily80
from Mumbai, Maharashtra
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non delivery of product

Address:Pune, Maharashtra

I had placed an order through india florist network website and am sorry to say what was ordered and what came to me for delivery; there is a huge mismatch and when i refused to accept the delivery and asked the person to make the right delivery, they were rude enough to say accept if you want or the payment has already been received by us and we don't care and would not refund in any case.
if this is the kind of services you...
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P
Pallapolu Venkat Konda Reddy
from Chennai, Tamil Nadu
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cheating the customers

Address:Hyderabad, Andhra Pradesh

I ordered a gift from http://www.indiafloristnetwork.com on 20th oct 2012 but in destination they did not receive any thing and iam trying to contact the customer care number provided in that site it always given busy tone and some times voice prompt was coming like all the executives are busy if you try any time 24 hours i was listing same answer even in website they did not mention any address also so please take action like these...
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S
satendrasangwan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON DELIVERY OF GIFTS

Address:Bangalore, Karnataka

I had booked and paid on line gifts worth 1524.00 on 08 Oct 2012 from Secunderabad to be delivered to my sister at Bengaluru.
The details are as under:-
(a) Order Id : HiFN-[protected]
(b) Payment id : [protected]
(c) Mobile No : [protected]

But surprising the same is yet to be delivered.

Col S S Sangwan
...
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R
rimi2000
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of Order after receiving money

Address:West Bengal

Hi,

I have placed two orders for flower boquet and fruits on the October 5th, 2012 in Bangalore. I was promised that both will be delivered on the 6th October 2012. Considering there was a bandh on that day, Customer support confirmed that it will get delivered after the bandh by 8 pm. This was confirmed on email to me. Fruits were then delivered at 12 pm on October 7th, however flowers never got delivered. After repeated...
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