India Florist Network Complaints & Reviews

I order a birthday present for my friend from this website. And request to deliver it at 1'clock but they didn't deliver it.
I placed my order 3 day before. Now i want my money back it terms not satisfying by their service.

here is the order details
Your Payment ID :[protected]

Response Message :CAPTURED

Order id HIFN-[protected]

Order amount :Rs. 834.0

Customer Name : ASHWANI TIWARI
Addresss : ANDHRA PRADESH
Hyderabad
ANDHRA PRADESH
Country : India
Zip : 500 016
Phone : [protected]
Email : ash.[protected]@gmail.com

ip Address: 63.156.207.44

Customer order details(mm/dd/yyyy) : CMH110:1|D.Date->8/16/2012

Receipient Name :Jyoti Deep

Delivery Address : Miracle Technologies B-12,Behind Delite Showroom,Sec-2,Near Golchakkar-Uttar Pradesh
Delivery City : NOIDA
Zip :201301
Country:India
Phone :[protected]

Message type:Birthday

Message :To : --Jyoti Deep : Wish you Many Many Happy Returns of the day my cute friend.-- From :
Special Instruction:Please Delivery it at 1 oclock afternoon.

Sender :ASHWANI TIWARI

Regards
www.IndiaFloristNetwork.com

Dear Sir,
I have ordered a birthday cake for my nephew on 13th Aug 2012 though www.nagpurflorist.com

Details are as below
[protected][protected][protected][protected][protected]-----
ORDER DETAILS: Merchant Site URL : http://www.agrafloristshop.com
Order Number: NAFN-[protected] Order Received: Aug 13, 2012

Total Amount : INR (Indian Rupees) 742.00
[protected][protected][protected][protected][protected]-----

However, today I got the mail regarding payment of extra charges of Rs 130 and the delayed delivery of the ordered.
Copy of email:
[protected][protected][protected][protected][protected]
Dear Customer,



We would like to thank you for choosing our services!



This is in reference to your Order # NAFN-[protected] which is yet on hold as we have incurred some extra delivery charges for this order.

Hence, we request you to kindly pay Rs.130 towards EDC(Extra Delivery Charges). Your quick action in this matter will help us to process your order at the earliest.



Please click the below mentioned link to make the payment.



http://www.indiafloristnetwork.com/extracharge.htm


***Please use Microsoft internet explorer 7 or later version



It is to be noted that a payment id is generated after the payment is done, which you need to mail us so that we can proceed with the order.

It is mandatory to send payment ID through mail as then only we can proceed with the orders.



In this case the delivery will take place tomorrow i.e. 16/08/2012 if we receive the extra payment confirmation by 12PM IST.


We sincerely apologies for the inconvenience caused.

Thanks and Regards,
Santanu Maity,
OPD-Operations,
www. NagpurFlorist.com
[protected][protected][protected]

Because I want my order to be delivered, I made the payment of extra charges however I feel they cheated me.
Can something be done against such fraud?

Thanks & Regards,
Dinesh Meshram

Hi,
I ordered two rakhi sets worth Rs.1350 each from two different websites- RakhiWorldwide.com and IndiaFloristNetwork.com. The rakhis were set to be delivered on 28th July, 2012; four days before Raksha Bandhan. The rakhis were to be delivered to my two brothers in USA. However, raksha bandhan came and went; and the rakhis were never delivered; though the money was cut from my account that evening itself.
It is only when I checked the contact us page I realized, they were hoax. There was no address, no name, only a mobile number which i could never get through. And when I did get through, a recording asked me to leave a voice message which an agent would respond to within a day. I got no call back. I could never speak to an agent. No one replied to my mails.
Now, I want justice. To make money, dupe people out of an auspicious occassion like Raksha Bandhan is inhuman.

Sir,
I placed an order of Rakhi and some sweets on indiafloristnetwork.com on 31 Jul 12 with Order No HIFN- [protected], payment ID- [protected] and cost Rs 1588.00. The Order was to be delivered on 01 Aug 12. But it has not been delivered by 03 Aug 12. I also tried on their helpline No [protected], but it is always busy and if by chance got connected then in waiting only. I was not able to talk to any customer care executive. Their is no other email or no is provided in their website.

On the date of order I got a mail from them that my order has been processed and shipping No will be forwarded to me to tracking. It has also not been sent to me till date. I request you to take up my case with the authorities and to the needful. I would also like to warn other to be alert from this fraud site.

Upendra Singh

I ordered one Rakhi gift for my sister to be delivered in Nagpur. The site never delivered the gift. The order number as below

Your Payment ID :[protected]

Response Message :CAPTURED

Order id HIFN-[protected]

The ate my money also. Customer care number is always busy and if by luck you get the number then it will be logn waiting and no one will speak to you. They will ask you to leave a voice message. We are unfortunate that we are in India otherwise these type of frauds would have been imprisoned elsewhere.

Respected Sir/ Madam,

i Had ordered a Timex Watch for my Mother to be delivered on Mother day through http://www.indiafloristnetwork.com/ bearing order number IFN-105201​28617046 on 10th May. I was charged 1418 through CC avenue the mail which has been attached. On 11th May i got another email with the Consignment Note No. EW[protected]IN of SPEED POST Courier. But till date the delivery has not been done and they keep saying that it will be delivered soon. I called this STD number [protected] of indiafloristnetwork multiple times and wasted a lot of money having to call and speak to someone but get no proper info. Even the speedpost courier does not give relevant information on their website http://services.ptcmysore.gov.in/Speednettracking/Track.aspx. Kindly do the needful in this regards and please check if this is a fraudelent company as i have seen similar complaints online to this portal.

Hi,

With reference to the booking Id below - i have made the payment but the flowers have not been delivered. Please investigate further and block this site and vendor as there are other complaints on them as well. They seem to be cheating people. I have also called on the given number on the site but it never goes through. The numbers are [protected] and [protected]. I have been trying to reach them since yesterday.

Transaction Result CAPTURED
Successful Order
Order Id HHof[protected]
Payment Id [protected]
Amount 899.0

I had placed an order on indiafloristnetwork.com for a rakhi and some chocolates to my brother, which was scheduled to be delivered on 12-aug-2011, But got to know that it has not reached even on 13th August. PFB the mail i recieved after placing the order. Dear Reshma Aswin,

We have received the following order from you. Please review it carefully. In case of any discrepancy , please inform us from below link:
Contact Us.
And do check special offer for you at the bottom of this mail.

Order No. : IFN[protected]
Order Date : Friday, August 12, 2011

Item Code Item Name Delivery Date Qty
CMH7003EX-RA Rakhi with Cadbury's Celebration Chocolates Pack Friday, August 12, 2011 1
Total in INR: 539.5

Message : To : --Himanshu S Shah : Happy Raksha Bandan. It feels great to have a brother like you. Thanks a lot for everything you have done.-- From :
From: Tinku To: no
Message Type: Others Spl. Inst. Please deliver it by evening today
Deliver To:
Himanshu S Shah
"Neel Preeth", Silk Street, Moonalingal, Near to Old corporation office,Kerala
Calicut

673001
India
Phone : [protected]

***Credit Card Processing :: Successful

Special Offer for you :
Use Discount Code: FlowersIFN[protected] to get: 5 % discount on your next order for Flowers.
This is valid for order delivery before : Thursday, November 10, 2011.

Thank you for shopping with us. Keep Visiting.

Sincerely
Customer Service
www.IndiaFloristNetwork.com



please take action against them. These people would keep on cheating public unless some action is taken against them

I had placed an order with www.indiafloristnetwork.com on 7th of May for mothers day. My order number is HIFN-[protected].
My order comprised of 1 rasagoola tin 1kg with roses, 1 greeting card and 2 Mylar ballons.Allthe items waere delivered but only 1 Mylar ballons delivered instead of 2.
I would like the second ballloon to be delivered as early as possible or refund the amunt charged for the same
Regards
Kumar

I had placed an order (order No: FN-[protected]) for Mothers day with www.indiafloristnetwork.com on Saturday 7th of May at 9:30 am. The website has guaranteed delivery on Mothers day i.e. 8th of May. But unfortunately they did not keep up the promise. I followed up for the delivery with the Merchant on 8th of may evening around 9PM and had told them if it is not delivered on 8th May please cancel My order. The merchant assured that the order will reach on 8th itself. But today it is 9th of May and till now the gift is not reached and i dont want the gift any more as the ocassion is already gone. I once again requested the merchant to cancel the order but he is saying it is already in way and hence cannot cancel. I have asked the receipient not to receive the order as it is not delivered as promised. Now I want my money back for the placed order. Please help me in this regard. Please let me know if further details are required.
Thanks and Regards
Kumar

Merchant Site URL : http://www.IndiaFloristNetwork.com
Order Number: IFN-[protected] Order Received: Feb 9, 2011

Total Amount : INR (Indian Rupees) 538.00

On 9th Feb I order a bouquet and chocolates to be delivered on 14th Feb. They are still undelivered. This is a fraud site . and should be banned. I want refund of the amount paid.

[protected]@indiafloristnetwork.com to me
show details Feb 7 (2 days ago)

Dear pankaj,

We have received the following order from you. Please review it carefully. In case of any discrepancy , please inform us from below link:
Contact Us.
And do check special offer for you at the bottom of this mail.
Order No. : IFN-[protected]
Order Date : Sunday, February 06, 2011
Item Code Item Name Delivery DateQty
FLH101Red Roses Bunch Monday, February 07, 20111

Total in INR: 393.6
Message : To : --kavita vidhani : meri jaan i love u hapy rose day-- From :
From: pankaj puriTo: no
Message Type: OthersSpl. Inst.

Deliver To:
kavita vidhani
hotel akash inn, city center, debhog, haldiya purba medinipur, room number 409,west bengal
Haldia

721657
India
Phone :[protected]

***Credit Card Processing :: Successful
Special Offer for you :
Use Discount Code: FlowersIFN-[protected] to get: 5 % discount on your next order for Flowers.
This is valid for order delivery before : Saturday, May 07, 2011.
Thank you for shopping with us. Keep Visiting.
Sincerely
Customer Service
www.IndiaFloristNetwork.com




This is the mail which i got from website. but nw, when i called them they just asked me that they will not deleiver the item.
and they refused to pay my money, because the person who was there attending the call replied me that he is from call center only. so he dont knw about the cash back system.

LAST DAY I ONLINE PURCHASE ORDER NO. IFN[protected] DATED : 31/03/2010 THROUGH www.indiafloristnetwork.com WHEN MY GIFT WILL BE DELIVERED THAN AFTER THEY USE RECEPIENT MOBILE NO. FOR SEXUAL ABUSE. AT AROUND 12.00 O CLOCK IN NIGHT THEY CALL IN THAT NO. AND SAY "HI ,HELLO I KNOW U I WANT TO TALK WITH U, I KNOW UR NAME , THE INCOMING CALL NO. IS [protected]. KINDLY TAKE A GOOD ACTION FOR THIS TYPE OF VULGARITY.

I had ordered for "12 Red Roses with Cadbury Chocolate Celebration Assorted Pack" online to be delivered on 10th Feb 2010 in Pune , but it was never delivered. I did try to call the customer care number provided by the site , but it says, please check the number and its not reachable.

you can imgine the agony caused

I want the refund. Now its of no use sending the flowers and choclates, as they were for the birthday.

Order status is still pending and order not delivered.

Order Number IFN-[protected]
Order Date 2/7/2010
Order Status Pending
Total Charge 537.6


Product Details
Product Name : 12 Red Roses with Cadbury Chocolate Celebration Assorted Pack


below is the detail
address found on their site are given below

Send flowers & gifts through http://www.indiafloristnetwork.com on same day in India

[protected]@vsnl.net

Vasant Building
Near Mahalaxmi Temple
Pedder Road
Mumbai-400026

Opp. Cafe Barista,
Law College Road,
Pune-411004

Please do give him call and ask him the reasons.
this website should be closed and fake.
I want my money back.

Hi
I am Meenakshi Mehta and i have made an Order on India florist network on 04/08/2009.
I have ordered Rakhi for my brother and it was not delivered. The reason given to me by India florist is that they made an attempt for delivery 02 times and the door was locked.

During the festival my family was at home and never it was left empty. While making the order I have given my brothers number and they didn’t even call my brother. They did not even send me any mail regarding the same. When I queried on their site he told me that they have done attempts and they will not give me anything.

I have paid Rs712 online by my cerdit card and I have not got anything. Now they have stopped even responding my emails. It seems India florist is fraud company..
They have spoiled my festival and caused me mental trama and now they have taken my money and not delivered my order and not willing to refund my money also.

Please help me and other with these fraud organization.

regards/meenakshi mehta

Hi
My fiance stays in Hubli & I stay in Pune, since I could not attend her birthday I told her that I would be delevering ca cake to her house, I placed an order on this website www.indiafloristnetwork.com 4 days in advance I placed an order on the 21st of June 2009 & her birthday ie the delivery date was on the 24th of June 2009, I called up their customer care on the 24th morning & they said the cake would be delevered in some time I made numerous STD calls to customer care till 7pm after that they did not pick up the call & the cake was not delevered . This incident ruined my whole day & my fiances birthday, she will never forget her last birthday in Hubli for all the wrong reasons, we were not even informed the cake would not be delevered, this is a fraud company or website as I see a lot of complaints about this company, Please help me get justice

Regards
Alvin

Dear Sir,

Here i have given details regarding my Product Delivery.
Company has commited for Same day and 1-2 days delivery, But Order was booked on 26th April 2009and Supposed to reach two items on Monday 27th April2009.
It has not reached till now 30th April 2009 time 5.40PM. While we are calling to Customer care they are telling that order has been recieved and reciept is with them.Some Times they are telling Fresh flowers were not there and they will Send it by today evenning.Both the Statments are of same day.
They are also calling reciepents twice thrice a day and telling the same things.
Suggest how could any body can believe in online transactions if this kind of responce Consumer will recieve from Company.
There Commitment on site is below
"All Order Status updation is done Next Day morning after delivery date.Thus order showing Pending on the day of delivery does not mean that gift has not been delivered."
Website - http://www.indiafloristnetwork.com
Customer Care No. -- [protected]
Order Status
Select Order Number from here to see the status of the order
HIFN[protected] HIFN[protected]

Order Status
Order Number
HIFN[protected]
Order Date
4/26/2009
Order Status
Shipped
Total Charge 1185.6

Shipping Information
Recipient Name:
Trupti Tank
Address: Lane-4, Bunglow no-10, Rashmi, Near Mahila College,
City: Rajkot
Zip: 360001
Country: India
Phone no:[protected]

Product Details
Product Name Quantity Delivery Date
Kissing Teddies singing I Love U Delivery Time 1- 2 Days 1 4/27/2009
Mixed Seasonal Flowers Basket 1 4/27/2009
Kissing Teddies singing I Love U Delivery Time 1- 2 Days 1 4/27/2009
Mixed Seasonal Flowers Basket 1 4/27/2009

Regards,
Priyank Dubey
[protected]

Hello,

I have booked www.IndiaFloristNetwork.com some flowers, a cake and a gift for my wife for the 14th FEB, 2009 to be delivered to Kurnool, AP and till date it is not delivered and their is no customer response at all ...No body picks up the call when i and my wife also are calling them for the past 16 days. Their telephone is 91 [protected] as given on thew website.

They have not replied to my several queries and i am not able to track them through their phone nos even..and even their address is not traceable.

They have cheated couple of people which i came toknow recently when trying to verify about the. Many NRI's are getting cheated due to such sites in India and please i feel if you can take some stringent action others will not repeat the same.. Please do save the Indian FACE here for foreigners as many are using indian companies for their services.

If anybody has any detail or whereabouts of these guyz please do let me k now . you can send me an email to [protected]@gmail.com

Money is not a criteria but i want to teach them a lesson even if i have to spend more money...

Thank you
Mustafa Kamal

If you use indiaflorist, please ensure that they have delivered what you have ordered. I used this site couple of times, initially for sweets and flowers. They delivered it on the correct date and I was satisfied with their service. Then I ordered a jewellery costed ~3000/- as per their site and what they delivered was another one costing 2000/- also posted in their site. I was lucky that I asked my relative about what she received and found out the discrepancy. I mailed and complained to the customer service with my order number and complete details but I didn’t receive any replies on whether I will get a re-delivery or not. It’s almost a week now and I have lost hope to get what I have ordered.
I think they take the opportunity that very few people will re-check whether they have delivered exact gifts or not.

And even if you get to know that they have delivered different items, please let me know if you can make them delivered the right item. Best Of Luck!!

I have placed an order on www.indiafloristnetwork.com. on 9th feb 2009 but till date it's not delivered. They don't bother even to reply!!!
I don't know how we can stop these cheaters?