India Ideas — Bank account was debited but not credited to beneficiary

Address:700135

Dear sir,

My bank account was debited by rs.6278/- on 22/04/2016 but not credited to beneficiary (Airlines - indigo)
Details of transaction is below

Bank ref no -[protected]
Marchant name- india ideas
Marchant transaction id -
Transaction date-22/04/2016
Transaction amount - rs.6278/-
Mail id- [protected]@gmail.com
Mobile no- [protected]
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I have done the recharge on 21/4/18 through UPI against indiaideas but till now I haven't received confirmation regarding recharge successfully and it is not showing on my TataSky too. Transaction ID is[protected].
Google transaction ID is CICAgMCrl4PxJw.
It is almost 3 days now. Please reply as soon as possible. And kindly resolve the issue.

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