India Infoline Finance [IIFL] — cibil updation

Address:Thane, Maharashtra, 421305

Vicky here,
My registered mobile no. Is [protected]
Where i took 3 Gold LOANs from your branch. 2 where closed and one is still running, as i given my Aadhar card no. as well Pan card No. as per RBI guidelines and cibil bureau my every LOAN what i am taking or what your giving has to be update on my Cibil but after requesting you for that (I don't have to request it's your priorities as per RBI and Cibil Bureau) i am still finding no Updation yet from last 3 months( Where i requested on the [protected]@iifl.com on 10/11/2019) and got an replay on the 16/12/2019 as your request is resolved but still it's not updated. As well done on CUSTOMER CARE no. But still not done anything from your side i am getting ### kind of replays from your executives.
Giving you proof by screenshots of cibil score as well of the e mails you where mailed me. Thank you.
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India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2020
India Infoline Finance [IIFL] Customer Care's response
Hi,

We have raised this issue with our senior officials and you will receive feedback shortly.

Further we request you to you can call us on [protected] / [protected] or click on below link for your concerns.

https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL
Jan 13, 2020
Updated by Vickagre
Already I Requested 10-15 times. No positive response from your side, so literally I don't want to waste my time.
Verified Support
Jan 14, 2020
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We regret the inconvenienced caused to you.

We wish to infor you that, our loan team has reverted on your registered email id dated 14/01/2020 .Request you to refer the same.

Further we request you to can call us on [protected] / [protected] or click on below link for your concerns.

https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.
Jan 14, 2020
Updated by Vickagre
I found no Revert on my mail. And my registered email is [protected]@gmail.com
Jan 14, 2020
Updated by Vickagre
And called on this no [protected] for 3-4 times, no response yet
Complaint comments 

Comments

My name is bhagavathula srimannarayana murthy I am living in khammam in my cibil I have seen a due of 5000 in your finances but I have not taken any loan plz clear my cibil report
Sir
I am apply many times for releasing foreclosure letter but i have not received yet any response from iifl indore brance neither release foreclosure letter nor give any response

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