India Post — Atm card hand

Dear sir / mam
I am writing mail due to the atm card of pnb those I have ordered in the month of august 2021 from Punjab national Bank but the post office persons never called me, not intimate me and still hang my atm card and the status show on the website is delivered.in there. I am here to request you please convey the message to them please take some action them and do the needful for me.
Regards
Dipesh jaiswal
Reg. Mobile no. - [protected]
Consignment no. - JC[protected]IN
MY ADDRESS - 30 A BLOCK, SHIV ENCLAVE, DICHOUN ROAD, NAJAFGARH, NEW DELHI - 110043
POST ADDRESS - PAPRAWAT ROAD, NAJAFGARH, NEW DELHI - 110043