India Post — cheating & fraud by sending laxmi murti instead of samsung j7max mobile

Address:

New Delhi, Delhi

Details : i got the call from this number [protected] on 5th may 2018 from a women saying that i got some promotional offer for getting a samsung j7 max mobile worth rs.15000 for just rs.4500. Deal is they will send a vpp parcel to the nearby post office and we have to go there and pay rs.4500 for getting the parcel. After 1-2 days again i received confirmation call for the order but this time it was a man who had called. To the surprise the parcel received by me on 19 may 2018 is not a mobile phone instead some lakshmi yantra has been kept. So i am terribly cheated and if you call to them there is no response. I repeatedly called the number but there is no response. Requesting you to take some action on this organised crime.
Here the trap is once you pay rs.4500 to the post office you cannot ask anything to the government office and most of the people cannot do anything after opening the parcel. Even after informing the post office officers that this is the case of fraud and they should return the money to me and send the parcel to the place from where it has come, they deny and said we can't do anything. I was amazed by the reply that even after informing about fraud they had not return the money. The parcel received by me is speed post cod from
M/s a star teleshop
B-55 kh no. 103/21/3
Sher singh enclave
Karala delhi 110081
Many such cases about the same company has already been reported still the post office accept delivery from the company this clearly indicates that some officers may also be involved in the fraud.

Please kindly take corrective action as early as possible because the number is still active between 10:00 am to 5:00pmand it can be easily traced. Nobody knows how many people they have cheated & the people they are going to cheat. So please beware