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India Post — india post retention reason : retained by customs for unspecified reason - rg[protected]be

Hi,
I have ordered a "mi box" from "banggood.com" on 23rd feb 2018.
My parcel has reached chennai airport but it has been retained with the message as "[india]record item customs information (Inb), air, chennai (Madars) air, retention reason : retained by customs for unspecified reason"

Could you please release this parcel since it has been under customs for nearly 10 days?

Tracking id: rg[protected]be

Added tracking details as image.

I kindly request you to give me further details on this issue and also on how to proceed further.

Regards,
Muthuvel i
[protected]@gmail.com
india post retention reason : retained by customs for unspecified reason - rg973676220be
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Mar 21, 2018

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