India Post — lost parcel by indian post

Address:

New Delhi, Delhi, 110003

Complaint : we are v and s company. We have a office in kotla mubarakpur. On 1st march we have couriered a parcel to assam through indian post. Referrence number is - cd[protected]in. About to 1 month and 10 days completed but our parcel not delivered yet. When we talked to indian post executive/staff they do no reply even they do not know any information about the parcel. We face inconvenience due to indian post service we face suffere financially issues also and due to indain post mistake our client decide to not working with us anymore.
We have registred complaint in indian post site both on online and offline also we have a complaint number of online complaint number is [protected].
And we have sign and stamp copy of indian post office offline complaint.
We humble request to you kindly look in to this matter and take this matter seriously.
We have sent the parcel indian post office lodhi road pin code – 110003
Our address : 808, 3/4 second floor kotla mubarkpur new delhi -110003
Our client address : mani raj barthakur, mb distributors, first floor, above, nilkantha restaurant ujanbazar busstop, guhawati assam pin code – 781001